Is it possible to use Hellobank without the app?


I got my Hellobank card and I was asked to accept the terms and conditions in the Hellobank app when I was trying to login my account via my computer.
Due to the country system in Applestore, I am not able to download the Hellobank app as only Belgium AppleID can do.
What shall I do now? View answer
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Meilleure réponse par SabGv 1 septembre 2017, 19:12

Hello Wincy,

If you had informed in you demand that you have a smartphone, you must connect at least one time on the HelloBank App to activate your account.
After that, you'll able to connect on our website.
If uou can't find the app in your Applestore, you could ask to a friend and borrow his phone for a short moment (the time to download the App and realize the first connection).

I hope this answer help you 😉

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Hello Wincy,

If you had informed in you demand that you have a smartphone, you must connect at least one time on the HelloBank App to activate your account.
After that, you'll able to connect on our website.
If uou can't find the app in your Applestore, you could ask to a friend and borrow his phone for a short moment (the time to download the App and realize the first connection).

I hope this answer help you 😉

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